Our Cookie Policy

Privacy and Data Protection is at the heart of our organisation and business culture. Here at OnePlusOne, we use a number of cookies to collect and process your data.

Our Policies
Two images, one showing a couple under an umbrella and the other showing two mums holding their child's hand.

1. Introduction

Last Updated: August 2023

Welcome to the cookie policy of OnePlusOne, which includes the OnePlusOne website, Click Relationship Support website, and our LMS Moodle website. This policy is designed to provide you with clear and comprehensive information about the cookies used on our websites, the purposes for which they are used, and how you can manage your cookie preferences.

2. What Are Cookies?

Cookies are small text files that are stored on your device(computer, tablet, smartphone) when you visit a website. These cookies enable the website to remember your actions and preferences (such as login details, language, and display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

3. Why Do We Use Cookies?

We use cookies to enhance your browsing experience, optimise website functionality, and improve our services. Some cookies are strictly necessary for the functioning of our websites, while others help us understand how visitors interact with our websites and assist in delivering on our business targets.

4. Types of Cookies Used

There are generally five types of cookies commonly referred to within our cookie policy. These consist of Necessary Cookies, Preference Cookies, Statistic Cookies, Marketing Cookies, and Unclassified Cookies. You will find more information about each type of cookie and the cookies we use below:

4.1. Necessary Cookies

Necessary cookies are essential for the basic functionality of our websites. These cookies enable core features such as page navigation, secure login, and access to specific areas of the site. Without these cookies, the websites may not function properly.

Cookiebot (OnePlusOne)

Microsoft (OnePlusOne)

Stripe (OnePlusOne)

Vimeo (OnePlusOne)

api.memberstack.io (OnePlusOne)

4.2. Preference Cookies

Preference cookies enable the website to remember your choices and provide a more personalised experience.

There are currently no preference cookies used.

4.3. Statistic Cookies

Statistic cookies help us understand how visitors interact with our websites by collecting and reporting information anonymously.

Google (OnePlusOne)

Microsoft (OnePlusOne)

Vimeo (OnePlusOne)

api.memberstack.io (OnePlusOne)

4.4. Marketing Cookies

Marketing cookies are used to track visitors across websites and display relevant ads.

Google (OnePlusOne)

Microsoft (OnePlusOne)

4.5. Unclassified Cookies

Unclassified cookies are in the process of being classified, along with the providers of individual cookies.

Microsoft (OnePlusOne)

Click Cookies Used

LMS Moodle Cookies

By default, our LMS Moodle sets two general cookies.

5. Managing Your Cookie Preferences

You have the option to enable or disable certain categories of cookies on our websites through our cookie notice. Additionally, you can adjust cookie settings within your web browser to manage or block cookies from any website. Please note that blocking certain cookies may impact the functionality and user experience of the websites. If you block all cookies, many websites may stop functioning as they require necessary cookies for functionality.

For more information about cookies in general, please view the All About Cookies website or you can visit the Information Commissioner's Office for specific GDPR related cookie information.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page periodically for any updates. The date of the latest revision will be indicated at the beginning of the policy.

7. Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies on our websites, please contact us at privacy@oneplusone.org.uk